PURPOSE AND SCOPE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how Tutor UK collects and processes your personal data through your use of this website, including any data you may provide through this website when you create an account.
This website is not intended for children and we do not knowingly collect data relating to children. Parental supervision is required if children are to use this website.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Tutor UK is the controller and is responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights under the GDPR, please contact the DPO at [email protected].
CONTROLLER CONTACT DETAILS
Our full details are:
Tutor UK 307 Euston Rd, Bloomsbury, London NW1 3AD 0207-084-6234 [email protected]
Data Protection Officer
Email address: [email protected] See https://www.tutor-uk.com/uk/contact-us/ for complete details.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to address your concerns before you approach the ICO so please contact us in the first instance.
PERSONAL DATA WE COLLECT
Contact Data includes your name, email address, telephone number, postal address, postcode, and latitude and longitude. Background Data (only applicable to tutors) includes your date of birth, ID numbers, Photo ID, Address ID, CRB/DBS documentation, and change of name documentation. Technical Data includes your IP address, browser details, operating system details, pages visited, actions taken. Login Data includes your username, password, and any unique account ID numbers. Tutor Profile Data (only applicable to tutors) includes the subjects you may tutor, the level at which you may tutor those subjects, your prices, any previous tutoring or experience you may have, your travel preferences, qualifications, native language, details regarding your education and employment, any photos or videos that you choose to upload, information received from references that you provide, feedback from students who have used your services as a tutor, and information you provide in your biography. Student Profile Data (only applicable to students) includes the subject in which you desire tutoring and your level of education. Messaging Data includes any information provided by your use of the website’s messaging system. Aggregate Data. Aggregate data may be derived from your personal data but this data does not directly or indirectly reveal your identity. For example, we may aggregate certain usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregate data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. Special Category Data. We do collect certain special category data from Tutors (see above, Background Data).
IF YOU FAIL TO PROVIDE YOUR PERSONAL DATA
Where we need to collect personal data by law, under the terms of a contract we have with you, or where we will be otherwise unable to provide you with service, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel the service we provide to you or our website may not work for its intended purpose, but we will notify you if this is the case.
HOW WE COLLECT PERSONAL DATA
We collect your personal data in several ways, but always in compliance with the law. We will collect your personal data in the following manners:
HOW WE USE PERSONAL DATA
We will only use your personal data in compliance with the law. Most commonly, we will use your personal data in the following circumstances:
Internal record keeping.
To provide you with services and manage your account. To improve our products and services. To customise the website according to your interests. If you have opted to receive direct marketing materials, we will send you promotional email about new products, special offers, or other information which we think you may find interesting.
From time to time, we may also use your information to contact you by email or text regarding offers or promotions from carefully selected third parties if you have agreed to being contacted in this way.
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